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FAQ : IDEAL Administration

Administración centralizada de dominios de Windows Active Directory y grupos de trabajo

Remote Control Software (TightVNC)

How to troubleshoot "The VMRC connection could not be established because protocol version 3.6 or later is required" message?

When i try to launch the remote control with TightVNC, I get the "The VMRC connection could not be established because protocol version 3.6 or later is required" message, and I can't take the control of the remote host.

What can i do ?


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A third software (for example Microsoft Virtual Server 2005) seems to use the same default port than the one used by TightVNC.

Please try to change this number (with IDEAL Administration or IDEAL Remote) right click on the remote computer, Remote control, Configure, then Connection tab). If the ‘Auto’ box is checked, the 5900 port is used by default.

Try to enter another number, for example 5901 and then relaunch the remote control.
También afecta al software siguiente: IDEAL Remote
Última modificación: 17/09/2019

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