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IDEAL ADMINISTRATION or IDEAL REMOTE: which one should I choose?
Both programs take control of your workstations and servers remotely and manage them without an agent. The difference is Active Directory: if you manage the accounts, groups, GPOs and audits of your domain, choose IDEAL ADMINISTRATION; if you mainly need to troubleshoot and manage your computers remotely, IDEAL REMOTE is enough.
What both programs have in common
- RustDesk, RDP and VNC remote control of Windows, macOS and Linux, with automatic installation on Windows computers
- Remote control over the Internet of computers outside the network (Pointdev Remote Control agent)
- Access from a smartphone or tablet (iOS and Android)
- Remote management of computers: services, processes, installed software, firewall, UAC, Windows Update, registry, WMI, printers, shares and sessions
- Natural-language questions about your Active Directory with Cloud AI (option disabled by default)
- Role delegation, multi-tab interface for your domains and workgroups
- Perpetual license per administrator, unlimited computers and servers, 30-day free trial
What IDEAL ADMINISTRATION adds
IDEAL ADMINISTRATION includes every feature of IDEAL REMOTE, and adds full Active Directory administration:
- Management of users, groups, contacts, organizational units and Group Policy Objects (GPO)
- Real-time auditing of your domains (80 monitored events) and alerts analyzed by Cloud AI
- Active Directory reports in HTML and CSV (40 predefined reports)
- Directory cleanup (inactive or expired accounts, empty groups) and restoration of deleted objects
- Inventory in a Microsoft Access or SQL Server database
- Transfer of Active Directory objects, files and folders (with their ACLs) between domains and servers
Comparison table
| Feature | IDEAL REMOTE | IDEAL ADMINISTRATION |
|---|---|---|
| RustDesk, RDP and VNC remote control | Yes | Yes |
| Remote control over the Internet | Yes | Yes |
| Remote management of computers and servers | Yes | Yes |
| Natural-language questions (Cloud AI) | Yes | Yes |
| Users, groups, OUs and GPO management | No | Yes |
| Real-time Active Directory audits and alerts | No | Yes |
| Active Directory reports, cleanup and restoration | No | Yes |
| Inventory in an Access or SQL Server database | No | Yes |
| Price (1 license, 1 year of maintenance) | €249 excl. VAT | €389 excl. VAT |
How to choose
- You are a support or helpdesk technician and troubleshoot users remotely: IDEAL REMOTE.
- You are a system administrator and manage the Active Directory domain: IDEAL ADMINISTRATION.
- Your team does both: since licenses are per administrator, you can give IDEAL ADMINISTRATION to your administrators and IDEAL REMOTE to your technicians.
The easiest way is to try them: both programs are available as a free 30-day trial, with no commitment. See also all the features of IDEAL ADMINISTRATION and IDEAL REMOTE, and the prices.