Windows administration, finally simplified Manage, migrate and deploy across your Windows environment from a single suite

Take control of your servers and workstations remotely, quickly, securely, and effortlessly with IDEAL REMOTE.

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Click on the category to detail its contents.

• Simple, Fast and Secure Remote Control Software for Windows Servers and Stations, Mac OS X, and Linux Systems
  • Remote Control with automatic installation on your network for:
    • Windows 2025 Server
    • Windows 2022 Server
    • Windows 2019 Server
    • Windows 2016 Server
    • Windows 8, Windows 10, Windows 11 and Windows 2012 & R2 Server
    • Windows Vista,  Windows 7 and Windows 2008 & R2 Server
    • Windows XP and Windows 2003 Server
    • Windows NT 4.0 and Windows 2000 Server
    • Compatible with Windows 32 and 64 bit architectures
  • Remote Control with VNC enabled for:
    • Mac OS X and Linux
    • Ubuntu 10.04.1 LTS to 10.04.3 LTS, 11.10 and 12.04 LTS
    • Debian 5.0 and later
    • Red Hat Enterprise Linux 5 and late
    • CentOS 5 and 6
    • Fedora 15 and 16
  • Share the screens with end-users
  • Acceptance of the connection by the remote user (if configured)
  • Chat with end-user to help troubleshoot problems
  • File transfer between the computers
  • Screenshot capture in JPEG, BMP or PNG
  • History of connections for a quick access to computers
  • Computer group settings
  • Command prompt on the remote station
  • Logging remote control operations in database
• RustDesk remote desktop for modern, secure, and automated remote control of client workstations
  • Secure remote control on modern Windows systems
  • Secure Pointdev RustDesk server for better-controlled remote access
  • Fully automated remote deployment and installation
  • Windows service operation, including before user logon
  • Automatic configuration of the permanent password
  • Connections available on local networks (LAN) or outside the corporate network (remote work, mobility)
  • End-to-end encryption
  • Multi-monitor support
  • Remote audio/video streaming
  • Bidirectional file transfer with drag and drop file transfer between computers
  • No inbound port opening required
  • NAT and firewall traversal support
  • Option to restrict RustDesk usage to administrators only (Prevents any unauthorized inter-user connections)
  • Security automatically enforced at each remote control session
  • Remote uninstallation with two available modes: partial removal or complete removal
  • Multi-language support
  • No IDEAL REMOTE agent required on client computers
    
    
    
• Remote Control Software through Internet for Windows Computers Outside the Corporate Network
  • Remote Control by Internet is done  through our "Pointdev Remote Control" agent (PRC) previously installed and configured on Windows computers.
  • "Pointdev Remote Control" (PRC) is compatible with:
    • Windows 2025 Server
    • Windows 2022 Server
    • Windows 2019 Server
    • Windows 2016 Server
    • Windows 8, Windows 10, Windows 11 and Windows 2012 & R2 Server
    • Windows Vista,  Windows 7 and Windows 2008 & R2 Server
    • Windows XP and Windows 2003 Server
    • 32 and 64 bit Windows architectures
  • Computers executing "Pointdev Remote Control" (PRC) are automatically displayed in IDEAL Remote for a fast and secure remote control.
• Remote Control for Windows Systems from Smartphones and Tablets
  • Need a WIFI network within the organization for smartphone and tablet connection
  • Compatible with iOS and Android
• Centralized management for Windows Workgroups and Active Directory domains
  
  • Managing of Windows NT Servers to Windows 2012 Servers
  • Classic and Terminal Server session management
  • Printer management
  • Registry management (32 bits and 64 bits)
  • Real-time graphs for computer "Performance", "Disk usage" and "Networking"
  • Remote Computer Name and IP Address Settings Management
  • WMI management
  • Automatic and Planned Wake up of Computers (Wake On LAN)
  • Remote computer stopping/restarting
• Natural language questions & answers on Active Directory, powered by Cloud AI
  
  • Answer history stored locally for later consultation
  • Instant search within questions and answers
  • Filtering questions and answers by time period
    
    
• Delegation of Roles/Tasks for the software users
  • Roles/tasks delegation allows you to authorize certain functions of the software to people or groups of people without having to give them access to all the features
  • One or more Role Delegation Administrators can create role delegations for different software users
  • Each feature of the software can be controlled by Full Access, Read Only (No modification allowed) or No Access
  • Users no longer have access to the software activation key for software registration, all checks are done automatically when loading software
    
    
• Powerful graphic interface for multi-domain management
  • An Explorer-like graphical user interface with multi-tabs allowing quick access all your Domains, Workgroups and VLANs
  • Exporting all lists in HTML or CSV
  • Configurable Tabs:
    
    • Windows NetBIOS Computers (Domain or Workgroup)
    • Remote Control History
    • Internet Remote Control
    • VPN
    • Favorites
    • Tools (External)
    • FAQ or Internet
  • Customizing display properties to view
  • Multi-Threading for concurrent access to computers
  • Recording of computer properties in database for display if they are off or unreachable
    
  • Configuration Wizard for a Quick Start
• Remote Management of Network Security
  • Firewall management
  • Create, modify and delete rules
  • Windows update management
  • UAC management
  • Possibility to manage several computer simultaneously
• Remote Management of Installed Software
  • Installed software management
  • Possibility to manage several computer simultaneously
• Remote Management of Tasks and Processes
  • Service management
  • Process management (can be stop remotely)
  • Scheduled task management (v1.0 and v2.0)
  • Possibility to manage several computer simultaneously
• Remote Management of Sharing and Printing
  • Shared folder management
  • Printer management
  • Open file management
  • Session management
  • Terminal Service session management
  • Possibility to manage several computer simultaneously
• Intervention Management on the corporate network
  • Planning interventions to be performed on the network
  • Recording different states
  • Common database for the administrators
• Packaging, documentation, and software versions
  • Available in five different languages: 
    • English
    • French
    • German
      
    • Italian
    • Spanish
  • Electronic documentation

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