ЧАВО : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration | IDEAL Alerter | IDEAL Secure


поиск помощь  

ЧАВО

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".
 Название и содержание
 титр


FAQ : IDEAL Administration

Централизованное администрирование доменов и рабочих групп Windows

How to configure the TightVNC remote control tool (screen sharing)?

How to troubleshoot "The connection could not be established because the protocol is unknown (xxx)" message?

When i try to launch the remote control with TightVNC, I get the "The connection could not be established because the protocol is unknown (xxx)" message, and I can't take the control of the remote host.

What can i do ?


Try IDEAL Administration during 30 days on your network for free!

Simplify your VNC Installation and Remote Control with IDEAL Administration

 

A third software (for example UltraVNC) seems to use the same default port than the one used by TightVNC.

Please try to change this number (with IDEAL Administration or IDEAL Remote) by using the right click on the remote computer, Remote control, \ Configure \ Connection tab).

If the ‘Auto’ box is checked, the 5900 port is used by default. Try to enter another number, for example 5901 and then relaunch the remote control.

You can also remove the VNC software installed on the remote computer to stop conflicts.
Also concerns the following software: IDEAL Remote
Last modification: 17/09/2019

Previous
    
Next

Back to the list of FAQs

 


IDEAL Administration 21.52
Бесплатная
30-дневная версия
начало страницы