FAQ : IDEAL REMOTE

Prendi il controllo remoto di tutti i tuoi sistemi, in modo semplice e sicuro

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IDEAL ADMINISTRATION 2026 è disponibile!

Con IDEAL ADMINISTRATION 2026, l’amministrazione di Active Directory diventa ancora più completa. Rilevamento proattivo, analisi intelligente degli avvisi tramite IA Cloud, supporto alle decisioni e ora controllo remoto sicuro con RustDesk, il tutto senza agent, per un’amministrazione centralizzata, efficiente e sotto controllo. ⬇️ Versione gratuita di 30 giorni.


How to configure the TightVNC remote control tool (screen sharing)?

How to troubleshoot "The connection could not be established because the protocol is unknown (xxx)" message?

When i try to launch the remote control with TightVNC, I get the "The connection could not be established because the protocol is unknown (xxx)" message, and I can't take the control of the remote host.

What can i do ?


Try IDEAL Administration during 30 days on your network for free!

Simplify your VNC Installation and Remote Control with IDEAL Administration

 

A third software (for example UltraVNC) seems to use the same default port than the one used by TightVNC.

Please try to change this number (with IDEAL Administration or IDEAL Remote) by using the right click on the remote computer, Remote control, \ Configure \ Connection tab).

If the ‘Auto’ box is checked, the 5900 port is used by default. Try to enter another number, for example 5901 and then relaunch the remote control.

You can also remove the VNC software installed on the remote computer to stop conflicts.
Riguarda anche il seguente software: IDEAL ADMINISTRATION
Ultima modifica: 17/09/2019

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IDEAL REMOTE 26.0
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