FAQ : IDEAL Remote

Herramienta de control remoto fácil, rápida y segura para Windows, macOS y Linux

Buscar Ayuda  

Preguntas frecuentes

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".

 Título y contenido
 Solo titulo

How to remotely manage your Windows XP client workstations?

How to administrate a Windows XP station remotely?

What are the prerequisites for administering a Windows XP computer?

I have to administer a Windows XP station and when I try to display the computer properties, I obtain a "Connection error" message. What can I do to correct this problem?

Try IDEAL Administration during 30 days on your network for free!

Manage your Windows Network Remotely with IDEAL Administration

Here're some general tips to verify for Windows XP SP2 boxes:

  • Administrative rights

You must have administrative rights/privileges over your domains, workstations and servers of your network.

Read more: How to get administrative rights?

  • Remote Registry service

The "RemoteRegistry" service must be up and running on the remote computer.

  • Please de-activate the "Simple file sharing" option (if activated, of course).

This is in Windows Explorer / Tools / Folder options / View tab: "Use simple file sharing (Recommended)" : please, DEACTIVATE this feature and make a new try.

For more details, you can take a look at:

"Computer Management Commands Are Not Available with Simple File Sharing Enabled"

"How to disable simplified sharing and set permissions on a shared folder in Windows XP"

"Description of File Sharing and Permissions in Windows XP"

  • You'll have to open the TCP port used by TightVNC for its communications. The default port is TCP/5900.

Here're the steps:

1- Control Panel / Windows Firewall Settings,
2- Select the "Exceptions" tab,
3- Click "Add a port",
4- Fill In "TightVNC" in the "Name" field and 5900 in the port number,
5- Keep "TCP" as the port type and click "Modify" in order to select"Only my network",
6- Click Ok twice.

  • Make sure the "File and printer sharing" service is installed and bound to the NIC used to connect each computer to the LAN. NetBIOS layer must be enabled.
  • Last, you'll also have to exclude "File and printer sharing" from the Firewall Settings


También afecta al software siguiente: IDEAL Administration | IDEAL Dispatch | IDEAL Migration
Última modificación: 19/04/2017


Vuelve a la lista


P+F : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration

IDEAL Remote 23.5
Volver al principio de la página