FAQ : IDEAL Administration

Administración simplificada de dominios de Windows Active Directory y grupos de trabajo desde una única consola

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  • 30% DE DESCUENTO EN NUEVAS LICENCIAS

    Para celebrar el 24.º aniversario de IDEAL Administration, estamos ofreciendo un 30 % de descuento hasta el 31 de agosto de 2024 en todas las licencias nuevas compradas con tarjeta de crédito desde nuestro sitio web.

    Una (1) licencia de IDEAL Administracion al precio de 230,30 Euros en lugar de 329,00 Euros.

    Este 30% de descuento se aplica a todo nuestro software sin límite en el número de licencias adquiridas.

    Para ordenar con un 30% de descuento, ingrese el código promocional PROMO30 al ordenar en línea.


How to configure the TightVNC remote control tool (screen sharing)?

Why does the TightVNC Remote Control get stuck on copying files?

When I try to do a remote control with TightVNC on the client workstations of my network, your software gets stuck on the "Copying files in progress" window ...

How to correct the problem?

We have seen this problem with a few of our customers. This problem comes from the antivirus installed on your remote workstation, often at the domain level, which blocks the copying of files on the client workstations. Perhaps because the latter can be considered as false positives.

To check if the problem comes from there, deactivate your antivirus for a few minutes, and perform the remote control again.

If the problem is with your antivirus, you must authorize our applications in your Antivirus.

The programs to be authorized are:

IA.EXE
IACMD.EXE
IACMDSRV.EXE
TVNVIEWER.EXE
TVNSERVER.EXE

All our programs are digitally signed to guarantee their origin (Name of the signatory: SARL POINTDEV).

También afecta al software siguiente: IDEAL Remote
Última modificación: 26/04/2023

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