FAQ : IDEAL REMOTE

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IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration becomes even more comprehensive. Proactive detection, intelligent alert analysis powered by Cloud AI, decision support, and now secure remote control with RustDesk, all agentless, for centralized, efficient, and fully controlled administration. ⬇️ 30-day free version.


What are the errors generally encountered by our software?

Why system events of remote workstations are no longer listed in your software?

Since the update of certain client workstations under Windows 10 (or higher), system events are no longer listed in IDEAL Administration (or IDEAL Remote). How to correct this problem?

Since the Windows 10 operating system (and higher), it is necessary to activate a rule in the Windows firewall to be able to manage system events remotely: Remote management of event logs.

 

We advise you to set up a GPO in order to activate this rule on all client workstations and servers in your Active Directory domain.
Also concerns the following software: IDEAL ADMINISTRATION
Last modification: 05/16/2022

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FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



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