FAQ : IDEAL Remote

Simple, Fast and Secure Remote Control Tool for Windows, Mac OS X and Linux

Search Help  

FAQ: Help

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".
 Title and Content
 Title only

What are the errors generally encountered by our software?

Why system events of remote workstations are no longer listed in your software?

Since the update of certain client workstations under Windows 10 (or higher), system events are no longer listed in IDEAL Administration (or IDEAL Remote). How to correct this problem?

Since the Windows 10 operating system (and higher), it is necessary to activate a rule in the Windows firewall to be able to manage system events remotely: Remote management of event logs.

 

We advise you to set up a GPO in order to activate this rule on all client workstations and servers in your Active Directory domain.
Also concerns the following software: IDEAL Administration
Last modification: 05/16/2022

Previous
    
Next

Back to the list

 



FAQ : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration | IDEAL Alerter | IDEAL Secure



IDEAL Remote 16.85
Download
30 Day Trial Version
Back to top