FAQ : IDEAL ADMINISTRATION

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What are the errors generally encountered by our software?

Why system events of remote workstations are no longer listed in your software?

Since the update of certain client workstations under Windows 10 (or higher), system events are no longer listed in IDEAL Administration (or IDEAL Remote). How to correct this problem?

Since the Windows 10 operating system (and higher), it is necessary to activate a rule in the Windows firewall to be able to manage system events remotely: Remote management of event logs.

 

We advise you to set up a GPO in order to activate this rule on all client workstations and servers in your Active Directory domain.
Also concerns the following software: IDEAL REMOTE
Last modification: 05/16/2022

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FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



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