FAQ : IDEAL Remote

Herramienta de control remoto fácil, rápida y segura para Windows, macOS y Linux

Buscar Ayuda  

Preguntas frecuentes

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".


 Título y contenido
 Solo titulo

Software License Information

How to consult my license's history?

How to consult my license's history?

My license has been activated on many computers but some of them are not working or using it anymore. How can I know on which computer(s) the license is still active?

You can control your licenses from the "My Account" menu on our web site, select "License's history".

If you wish to move your license to another computer, you can read this FAQ that described the way to do it: How do I move my license to another computer?

Note: If one of these computers is not available anymore, or if you are unable to remove your key on this computer or have problems during the deactivation phase, please contact our technical support by providing the following information:

- Reason of the problem with the license removal.

- Registration key bound to the computer.

- Name of the company for which the license was granted.

- Description of the computer, filled when activating your license (see at the bottom of the page).

Based on this information, we will manually disable your license.

También afecta al software siguiente: IDEAL Administration | IDEAL Dispatch
Última modificación: 11/01/2022

Anterior
   
Siguiente

Back to the list of FAQs

 



P+F : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration | IDEAL Alerter | IDEAL Secure



IDEAL Remote 16.85
Descargar
Versión 30 días gratuita
Volver al principio de la página