FAQ : IDEAL Administration

Administración simplificada de dominios de Windows Active Directory y grupos de trabajo desde una única consola

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  • IDEAL ADMINISTRATION 26 llegará pronto…

    Con IDEAL ADMINISTRATION 26, la administración de Active Directory da un nuevo paso adelante. Esta versión se centra en la detección proactiva, el análisis inteligente de alertas mediante IA en la nube y la ayuda a la toma de decisiones, manteniendo al mismo tiempo la simplicidad, la eficacia y la administración sin agentes.


How to manage printers and printer servers remotely?

How to troubleshoot the "Windows can't open Add Printer. Operation could not be completed" message?

When i try to add remotely, through your software, a network printer on a computer, I receive the following error message : "Windows can't open Add Printer. Operation could not be completed (error 0x0000007e)."

Therefore the Add Printer Wizard is not launched.

What can I do ?


Try IDEAL Administration during 30 days on your network for free!

Simplify your Printer Management with IDEAL Administration

"Windows can't open Add Printer. Operation could not be completed (error 0x0000007e)." is a native message of Microsoft Windows Operating System and is not directly related to Pointdev software.

You can receive this message when your computer is running a 64-bit version of Windows 7 or of Windows Server 2008 R2.

A supported hotfix is available from Microsoft and it can be downloaded :

http://support.microsoft.com/?scid=kb%3Ben-us%3B981070&x=8&y=14

After requesting this hotfix download, you will receive an email containing a download link and the password.

You may have to restart the computer after you apply this hotfix.
También afecta al software siguiente: IDEAL Remote
Última modificación: 02/06/2016

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