FAQ : IDEAL REMOTE

Take remote control of all your systems, simply and securely

Search Help  

FAQ: Help

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".
 Title and Content
 Title only

IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration becomes even more comprehensive. Proactive detection, intelligent alert analysis powered by Cloud AI, decision support, and now secure remote control with RustDesk, all agentless, for centralized, efficient, and fully controlled administration. ⬇️ 30-day free version.


How to correctly execute our software?

How to run the software on Windows 8, Windows 10, Windows 2012 Server, Windows 2016 Server (or higher)?

I want to know the requirements for correct execution of the software from Windows 8, Windows 10, Windows 2012, Windows 2016 (or higher).

Can you give me more details?

Our software needs to be administrator of the workstation or server where it is installed and running.

In addition, you must also have administrative rights on remote workstations and servers you want to administer.

Since Windows 8, it is also necessary to run the software using the rights to administrators.

To do this, select the icon of the software on the desktop and use right mouse buttons to execute the "Run as administrator" option.

IMPORTANT: If you are logged on to your domain with a user who does not have sufficient rights to administer your servers and workstations, you must run the software using "Run as another user" option: SHIFT + CTRL + click right mouse over the software icon. Specify a Domain Admins user account.
Also concerns the following software: IDEAL ADMINISTRATION | IDEAL MIGRATION | IDEAL DISPATCH
Last modification: 01/31/2023

Previous
    
Next

Back to the list

 



FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



IDEAL REMOTE 26.0
DOWNLOAD
FREE 30-DAY TRIAL
Back to top