FAQ : IDEAL Dispatch

Remote Software Deployment & Remote Uninstall Software for Windows

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Installing and upgrading our software

How to install IDEAL Dispatch on Windows 8, Windows 10, Windows 2012 Server or Windows 2016 Server?

I would like to install IDEAL Dispatch on my management station under Windows 10 PRO and I have some errors during installation. How do I install the software correctly?

IDEAL Dispatch Installing on your Windows 8, Windows 10 and Windows 2012 Server requires extracting initially the installation executable from the ID_xx.zip file you downloaded.

The installation package (ID_Setup_xx.exe) must necessarily be digitally signed by POINTDEV to guarantee the origin of the file.

After extracting .exe file completed, run the installation by using the "Run as administrator" by right-clicking on the installation package "ID_Setup_xx.exe".

IMPORTANT: If you are logged on to your domain with a user who does not have sufficient rights to install programs, you must run the package using "Run as another user" option: SHIFT + CTRL + click right mouse over the software icon. Specify a Domain Admins user account.

Last modification: 01/13/2019

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