FAQ : IDEAL Alerter

Monitor, Alert and React on your Windows Servers and Stations

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IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration takes a new step forward. This version emphasizes proactive detection, intelligent alert analysis using Cloud AI, and decision support, while maintaining simplicity, efficiency, and agentless administration. ⬇️ 30-day free version.


General Information

How and when can one reach your technical support team?

I'd like to know how can I reach your technical support team and what are your open hours?

Our technical support is reachable via email ( support@pointdev.com ), or web (http://www.pointdev.com/en/support) from monday to friday, from 08:00AM to 7:00PM, French Local Time.

Though, if you encounter a problem over the week-end while using IDEAL Migration (and if you're doing a real migration only), then our technical support will try to answer you ASAP.
Also concerns the following software:
IDEAL ADMINISTRATION | IDEAL MIGRATION | IDEAL DISPATCH | IDEAL REMOTE
Last modification: 10/09/2009

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FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



IDEAL Alerter 2.0
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