FAQ : IDEAL Alerter

Monitor, Alert and React on your Windows Servers and Stations

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How to add an alert server ?

How to add and configure an alert server ?

To add an alert server, open the Server menu and select Add a Server. You can also click on the icon designed for this purpose from the toolbar.

Here is in details, the different steps required when adding an alert server :

  • Name of the alert server

IDEAL Alerter Console suggests you enter the NetBios name or the IP address of the
workstation where you want to install the alert server. You can also add a description. This is optional.

You can search for a PC using  :

  • : NetBIOS search of a computer
  • : Active Directory / LDAP search
  • Creation of a user account (Optional)

At this step, you will be asked if you want to create a new user account. This is
optional. By default, it will belong to the "Administrators" and "Domain Admins" groups

  • Database selection

To be operational, the alert server requires a database (necessary for saving data relative to alerts and alert reports).

At this time, the supported DBMS (Database Management System) are :

  • Microsoft Access (*)
  • Microsoft SQL Server (**)

(*) If you choose to use a MS Access Database, you will first have to enter the database file path (.mdb extension).
When creating the database, the .mdb file will be automatically created if it does not already exist.
You can also search and open an existing database by using  ().
Enter then the name of the ODBC data source to create. This ODBC link will be automatically created, when creating the database.

(**) If you choose to use a MS SQL Server Database, you will first have to enter the name of the ODBC data source to use.
Note that the ODBC data source must beforehand have been created.
Enter then the name of the server, as well as the authentication information (user,
password) required to connect the databases.

For these two DBMS types, you can modify the "connection command" string, for specific needs, or to test the connection link with the base.

  • Startup user account selection

At this step, you will be asked to enter the user account name for starting up the Windows IAlerterSrv service.
You are asked for the name and password.
This user account have to be imperatively valid and must have administrator's rights over all workstations managed by the alert server. The account must belong to the "Administrators" group and have to be entered in the form DOMAIN\Administrator.

In case of a workgroup, the account must be entered in the form .\Administrator with the same password on each computer.

You can display and edit the properties of an account using  ( ).

  • Creation of a share directory (Optional)

Finally, you have the option to create a shared directory in Admin$\IAleterSrv. Thisis optional.
By default, the shared folder is fully accessible to the "Administrators" and "Domain Admins" groups.

If there is an error in installing the Windows IAlerterSrv service, IDEAL Alerter Console returns you the error that has been found.

If the installation of the alert server works properly, IDEAL Alerter Console saves all the elements, software and set-up files, in the ADMIN$\IAlerterSrv directory on the chosen computer.


To make sure the installation goes smoothly, check the following points :

  • You must have administrator's rights over the alert server.
  • You must enter an alert server administrator user account in order to install the Windows IAlerterSrv service.
  • The administrative directory ADMIN$ must be present on the alert server.
  • The Windows RemoteRegistry service must be started on the alert server.
  • Microsoft simple file sharing (under Windows XP PRO) must be disabled.

Last modification: 02/10/2010


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