To celebrate IDEAL ADMINISTRATION's 24rd anniversary, we are offering a 30% discount until August 31, 2024 on all new licenses purchased by credit card from our website.
One (1) IDEAL ADMINISTRATION license at the price of 230.30 Euros instead of 329.00 Euros.
This 30% discount applies to all our software without limit to the number of licenses purchased.
To order with a 30% discount, enter the promotional code PROMO30 when ordering online.
How to configure the TightVNC remote control tool (screen sharing)?How to troubleshoot "The WinVNC service couldn't be correctly installed on XXX" message ? |
When i try to launch the remote control with TightVNC, I get "The WinVNC service couldn't be correctly installed on " message, and I can't take the control of the remote host. |
Please check the following steps on the remote host before launching the remote connection :
The states of these services can be directly checked from our software, or by executing 'services.msc' in command line on the remote host.
Read more : Windows XP firewall - Windows Vista firewall - Windows 7 firewall Finally, verify on the remote host in "Windows\Pointdev\VNC" that the following files are present: If you use version 1.X of the remote control tool:
If you use version 2.X of the remote control tool:
Same verification on the administration computer, in:
If it is not the case, an antivirus may have wrongly deleted these files ("false positive"). Authorize these files in your AV, and exclude them from the scheduled scan, then reinstall the application. |
Also concerns the following software: IDEAL Remote |
Last modification: 09/16/2019 |