FAQ : IDEAL ADMINISTRATION

Manage your Windows Active Directory environments and Workgroups from a single console

Search Help  

FAQ: Help

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".
 Title and Content
 Title only

IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration becomes even more comprehensive. Proactive detection, intelligent alert analysis powered by Cloud AI, decision support, and now secure remote control with RustDesk, all agentless, for centralized, efficient, and fully controlled administration. ⬇️ 30-day free version.


How to use the RustDesk remote control tool in IDEAL ADMINISTRATION?

Can RustDesk be used from an iOS or Android smartphone?

I would like to remotely control a computer I manage from my iPhone. Is it possible to use RustDesk remote desktop from my mobile device?

Yes. RustDesk is a multi-platform solution that can easily be used from a mobile device.

RustDesk is available as an application for :

  • iOS (iPhone / iPad)
  • Android

You simply need to download the RustDesk application on your mobile device from the App Store or Google Play, and use the RustDesk ID of the computer to establish the connection.

This compatibility allows administrators to connect to a remote computer directly from their smartphone or tablet, especially to :

  • provide quick remote assistance while on the move
  • intervene on a remote work computer or outside the local network
  • remotely access a client computer in an emergency situation

This feature improves the flexibility of remote control, while maintaining a secure and controlled usage within IDEAL ADMINISTRATION.
Last modification: 02/10/2026

Previous
    
Next

Back to the list

 



FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



IDEAL ADMINISTRATION 26.5
DOWNLOAD
FREE 30-DAY TRIAL
Back to top