FAQ : IDEAL ADMINISTRATION

Manage your Windows Active Directory environments and Workgroups from a single console

Search Help  

FAQ: Help

By using this search engine, you can search one or more terms in the complete Pointdev FAQ.

  • In order to look for one or more keywords, type them in the search field using space to separate them.

    ex : remote control

    This search will show you every FAQ containing the word "remote" OR "control".

  • In order to look for a full sentence, use the quotes " " around your keywords
  • ex : "remote control"

    This search will show you every FAQ containing the whole word "remote control".


 Title and Content
 Title only

IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration becomes even more comprehensive. Proactive detection, intelligent alert analysis powered by Cloud AI, decision support, and now secure remote control with RustDesk, all agentless, for centralized, efficient, and fully controlled administration. ⬇️30-day free version.


Installing and upgrading our software

How can I migrate from the 32-bit version to the 64-bit version of IDEAL ADMINISTRATION?

I have been using your IDEAL ADMINISTRATION software in its 32-bit version for several years, and I would now like to switch to the 64-bit version. What are the prerequisites, and how can I carry out this migration?

If you are using the 32-bit version of IDEAL ADMINISTRATION, you must also have a 32-bit version of Microsoft Access or Microsoft Office installed. By contrast, the 64-bit version of IDEAL ADMINISTRATION works only with a 64-bit version of Microsoft Access, or with a 64-bit Microsoft SQL Server database.

Therefore, if your environment uses, for example, 32-bit Microsoft Office with 32-bit MS Access, we recommend installing Microsoft SQL Server Express 64-bit in order to migrate to IDEAL ADMINISTRATION 64-bit without changing your current Microsoft Office installation.

Recommended procedure:

  • Download and install IDEAL ADMINISTRATION 64-bit. The installation will be performed in the Program Files\Pointdev\IDEAL Administration folder without modifying your current installation.
  • Download and install Microsoft SQL Server Express 64-bit.
  • Configure the Microsoft SQL database in the ODBC Data Source Administrator (64-bit) by following this guide: Configure a SQL Server Express database.
  • From the 32-bit version of IDEAL ADMINISTRATION, export the configuration using the File > Export settings menu.
  • Then launch the 64-bit version of IDEAL ADMINISTRATION and set the Microsoft SQL database as the default database using the Tools > Options > Database menu.
  • Finally, import the previously exported configuration using the File > Import settings menu.

Last modification: 03/24/2026

Previous
   
Next

Back to the list

 



FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



IDEAL ADMINISTRATION 26.5.5
DOWNLOAD
FREE 30-DAY TRIAL
Back to top