FAQ : IDEAL ADMINISTRATION

Manage your Windows Active Directory environments and Workgroups from a single console

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IDEAL ADMINISTRATION 2026 is out!

With IDEAL ADMINISTRATION 2026, Active Directory administration becomes even more comprehensive. Proactive detection, intelligent alert analysis powered by Cloud AI, decision support, and now secure remote control with RustDesk, all agentless, for centralized, efficient, and fully controlled administration. ⬇️30-day free version.


Installing and upgrading our software

Is your software compatible with ATI Radeon 7500 graphics cards?

I replaced the graphics card on my workstation with an ATI Radeon 7500, and ever since then I haven't been able to start up your product (general error and closing of the application).

What can I do to solve this problem?

It's not the ATI Radeon 7500 video card that's directly causing the problem; it's the HydraVision desktop manager.

Our teams are currently working hard to produce a patch or a workaround for this.

In the meantime, you can get out of trouble by deactivating HydraVision before starting up the software.
Also concerns the following software: IDEAL REMOTE
Last modification: 05/04/2009

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FAQ : IDEAL ADMINISTRATION | IDEAL DISPATCH | IDEAL REMOTE | IDEAL MIGRATION



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