FAQ : IDEAL Alerter

Monitor, Alert and React on your Windows Servers and Stations

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  • IDEAL ADMINISTRATION 26 coming soon...

    With IDEAL ADMINISTRATION 26, Active Directory administration takes a new step forward. This version emphasizes proactive detection, intelligent alert analysis using Cloud AI, and decision support, while maintaining simplicity, efficiency, and agentless administration.


General Information

How and when can one reach your technical support team?

I'd like to know how can I reach your technical support team and what are your open hours?

Our technical support is reachable via email ( support@pointdev.com ), or web (http://www.pointdev.com/en/support) from monday to friday, from 08:00AM to 7:00PM, French Local Time.

Though, if you encounter a problem over the week-end while using IDEAL Migration (and if you're doing a real migration only), then our technical support will try to answer you ASAP.
Also concerns the following software:
IDEAL Administration | IDEAL Migration | IDEAL Dispatch | IDEAL Remote
Last modification: 10/09/2009

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FAQ : IDEAL Administration | IDEAL Dispatch | IDEAL Remote | IDEAL Migration



IDEAL Alerter 2.0
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