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How to use the RustDesk remote control tool in IDEAL ADMINISTRATION?

Pointdev RustDesk server or private RustDesk server: which solution should you choose?

I want to use RustDesk with IDEAL ADMINISTRATION for remote control over the Internet.

Should I use the secure Pointdev RustDesk server or deploy my own private RustDesk server?

➡️ Pointdev RustDesk server or private RustDesk server: which solution should you choose?

IDEAL ADMINISTRATION allows you to use RustDesk with different types of servers in order to establish remote connections over the Internet or between remote sites.

Two main options are available for professional use: using the secure Pointdev RustDesk server, included with the licensed version of IDEAL ADMINISTRATION, or configuring a private RustDesk server owned directly by your organization.

The right choice depends on the level of control required, security constraints, available technical resources, and your company’s hosting policy.

➡️ Using the secure Pointdev RustDesk server

The secure Pointdev RustDesk server is the easiest solution to deploy for customers with an IDEAL ADMINISTRATION license.

It allows you to use RustDesk over the Internet without depending on the public RustDesk server and without having to install, configure, monitor, or maintain your own server infrastructure.

This mode is particularly suitable if you want to:

• use RustDesk quickly with IDEAL ADMINISTRATION
• take control of remote, off-site, or teleworking computers
• reduce dependency on public RustDesk servers
• benefit from a configuration directly integrated into IDEAL ADMINISTRATION
• avoid the technical management of an internal RustDesk server

For most SMBs, local authorities, IT departments, or organizations that do not want to maintain their own RustDesk server, the Pointdev server offers the best compromise between simplicity, rapid deployment, and better control over the infrastructure used.

➡️ Using a private RustDesk server

A private RustDesk server is a server installed, hosted, and administered by your own organization or by a provider you control.

In this case, you configure your RustDesk infrastructure information in IDEAL ADMINISTRATION: ID server, relay server, and RustDesk key.

This solution is more technically demanding, but it provides a higher level of control.

It may be relevant if your organization wants to:

• fully control the RustDesk infrastructure being used
• host the server in its own datacenter or with its own hosting provider
• meet strong internal security, sovereignty, or compliance requirements
• define its own filtering, monitoring, and maintenance rules
• avoid depending on any third-party server to establish RustDesk connections

In return, your organization becomes responsible for the availability, security, updates, monitoring, and proper operation of the RustDesk server.

➡️ Comparison between the Pointdev server and a private RustDesk server

The choice can be summarized as follows:

➡️ When should you choose the Pointdev RustDesk server?

The secure Pointdev RustDesk server is recommended if you want a professional solution that is easy to deploy and directly integrated into IDEAL ADMINISTRATION.

It is the most consistent choice if:

• you do not want to administer a RustDesk server yourself
• you want to avoid the public RustDesk server
• you need to take control of computers located outside the local network
• you are looking for a solution that can be used immediately from IDEAL ADMINISTRATION
• you want to limit the technical complexity of the RustDesk deployment

In this case, the Pointdev server keeps the configuration simple while using an infrastructure better suited to professional use than the public RustDesk servers.

➡️ When should you choose a private RustDesk server?

A private RustDesk server is recommended if your organization requires full control over the remote connection infrastructure.

This choice is more suitable if:

• you have a system or network team capable of maintaining the server
• you need to host the infrastructure in a specific environment
• you have strong internal security or compliance requirements
• you want to directly monitor the RustDesk services
• you do not want to use any external server to establish connections

This choice is more complex to implement, but it may be justified for organizations that already have a strict hosting policy or suitable server infrastructure.

➡️ Pay attention to the technical responsibility of a private server

Installing your own RustDesk server gives you more control, but it also involves more responsibility.

Your organization will have to ensure:

• the availability of the RustDesk server
• the security hardening of the operating system hosting the server
• the application of security updates
• monitoring of RustDesk services
• backup of configuration information
• proper opening of the required ports
• management of DNS, firewall, and certificates if required

A poorly maintained private server can become less reliable and less secure than a managed infrastructure. This solution should therefore not be chosen only because it seems more independent: it must be properly administered.

➡️ Which solution should you choose in practice?

In practice, the choice can be summarized as follows:

• you want a simple, fast, and integrated solution: choose the secure Pointdev RustDesk server
• you want to avoid the public RustDesk server without administering your own server: choose the secure Pointdev RustDesk server
• you have a strict internal hosting policy: choose a private RustDesk server
• you have a team capable of maintaining the infrastructure: a private RustDesk server may be relevant
• you are looking for the best compromise for standard professional use: the Pointdev RustDesk server is generally the most suitable choice

For most companies, the secure Pointdev RustDesk server is the simplest and most consistent solution when using RustDesk in IDEAL ADMINISTRATION.

The private RustDesk server should rather be reserved for organizations with strong hosting, security, or sovereignty constraints, and with the skills required to maintain this infrastructure correctly.