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How to use the RustDesk remote control tool in IDEAL ADMINISTRATION?

How can I prevent users from using RustDesk between themselves?

I want to use RustDesk with IDEAL ADMINISTRATION for IT administration and support, but I do not want users to be able to use RustDesk between themselves to take control of their computers.

How can I restrict its use to administrators?

➡️ How can I prevent users from using RustDesk between themselves?

RustDesk is a powerful remote-control solution. In a professional environment, it is therefore important to ensure that its use remains strictly controlled by IT administrators.

The objective is simple: allow administrators to use RustDesk from IDEAL ADMINISTRATION, while preventing users from freely launching RustDesk to connect to each other, share their computers, or create uncontrolled remote access.

➡️ Why should RustDesk usage be restricted?

In a company IT environment, leaving RustDesk freely accessible to users may create several issues:

• unauthorized connections between users
• unintentional or uncontrolled sharing of a workstation
• bypassing internal IT support procedures
• risk of using a permanent password that is known or shared
• loss of control over remote-control sessions

In this context, RustDesk should be considered an administration tool, not software that can be freely used by all domain users.

➡️ Use RustDesk from IDEAL ADMINISTRATION

IDEAL ADMINISTRATION integrates RustDesk into a centralized administration approach.

Instead of letting each user freely launch and configure RustDesk, the administrator can manage its deployment, launch, service, password and configuration directly from IDEAL ADMINISTRATION.

This approach provides several advantages:

• RustDesk usage remains controlled by the administrator
• the configuration can be applied consistently across computers
• remote access is better controlled
• users are not encouraged to use RustDesk directly between themselves

➡️ Restrict RustDesk execution to administrators

To prevent standard users from using RustDesk between themselves, the recommended method is to restrict the execution of rustdesk.exe to the computer administrators.

In practice, this means changing the access permissions on the RustDesk executable file so that only local administrators can launch it.

This restriction makes it possible to:

• block manual launch of RustDesk by a standard user
• reserve RustDesk usage for authorized administrators
• avoid user-to-user connections
• keep RustDesk as an IT support and administration tool

This approach is particularly relevant in Active Directory environments, where users are not local administrators on their computers.

➡️ Remove or hide RustDesk shortcuts visible to users

It is also recommended not to expose RustDesk unnecessarily to users.

When RustDesk is installed for use managed by IDEAL ADMINISTRATION, you can avoid leaving a visible shortcut on the desktop or in locations that are easily accessible to users.

This measure does not replace permission restrictions on the executable file, but it reduces spontaneous or accidental use.

In practice, the right approach is to combine:

• restriction of RustDesk execution to administrators
• removal of unnecessary shortcuts for standard users
• management of RustDesk from IDEAL ADMINISTRATION

➡️ Protect the permanent RustDesk password

If a permanent RustDesk password is configured on client computers, it must be considered sensitive information.

It must not be disclosed to standard users, nor should it be identical across the entire computer fleet without proper security consideration.

To reduce risks, it is recommended to:

• reserve knowledge of the RustDesk password for authorized administrators
• use sufficiently strong passwords
• avoid passwords that are too simple or too widely shared
• renew the password in case of doubt or team changes

A poorly protected permanent password may allow unwanted connections. It must therefore be managed with the same level of care as an administration access.

➡️ Beware of uncontrolled RustDesk installations

Restricting execution of the RustDesk installation deployed by the administrator is an important measure, but it may not be sufficient if users can download and run another version of RustDesk themselves.

For stricter control, the company can also implement additional rules, for example:

• prohibit the installation of unauthorized software
• block application execution from user folders where possible
• use Software Restriction Policies, AppLocker or Windows Defender Application Control rules
• monitor remote-control software that has not been approved by the IT department

This point is important: if users are local administrators on their computers or can freely execute external software, no local restriction on a specific RustDesk installation can, by itself, guarantee full control.

➡️ Recommended best practices

To prevent users from using RustDesk between themselves, it is recommended to apply the following best practices:

• use RustDesk as a tool managed from IDEAL ADMINISTRATION
• reserve execution of rustdesk.exe for local administrators
• avoid leaving a RustDesk shortcut visible or easily usable by standard users
• protect the permanent RustDesk password
• do not grant local administrator rights to users unless required
• block unauthorized installations or executions if required by the security policy

In practice, the best approach is to make RustDesk a component controlled by IDEAL ADMINISTRATION, rather than a tool freely accessible to users.

This configuration preserves the benefits of RustDesk for IT support and remote administration, while greatly reducing the risk of unauthorized use between users.