FAQ

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How and when can one reach your technical support team?

I'd like to know how can I reach your technical support team and what are your open hours?

Our technical support is reachable via email ( support@pointdev.com ), or web (https://www.pointdev.com/en/support) from monday to friday, from 08:00AM to 7:00PM, French Local Time.

Though, if you encounter a problem over the week-end while using IDEAL Migration (and if you're doing a real migration only), then our technical support will try to answer you ASAP.

Betrifft auch folgende Software: IDEAL MIGRATION IDEAL DISPATCH IDEAL REMOTE

Letzte Änderung: 29/10/2026

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FAQ : IDEAL ADMINISTRATION IDEAL REMOTE IDEAL DISPATCH IDEAL MIGRATION