POINTDEV
Espace Reva
2 allée Josime MARTIN
13160 CHATEAURENARD
FRANCE
Tel: 33 4 32 62 71 34
Fax: 33 4 32 62 71 35
Espace Reva
2 allée Josime MARTIN
13160 CHATEAURENARD
FRANCE
Tel: 33 4 32 62 71 34
Fax: 33 4 32 62 71 35
FAQ : IDEAL Remote
- General
- How do I get in touch with Pointdev?
- Can we manage W9x / Me workstations?
- Can we print the online help?
- FTP access to the upgrades?
- Many computers show a red cross: why?
- How does it handle VLANs?
- How and when can one reach your technical support team?
- Is your software compatible with Windows 2008 Server ?
- Is your software compatible with 64 bits Operating Systems?
- What port numbers does your software need?
- How to filter the domain computers?
- How to get administrative rights?
- Why the software does not list all computers?
- How to add a second domain in the interface?
- License information
- Installation
- Network general errors
- How to manage Windows XP?
- How to manage Windows Vista?
- How to manage Windows 7 or Windows 8?
- Security Center
- Remote Control Tool (TightVNC)
- How do I install TightVNC on client machines?
- How can the configuration be modified on client machines?
- Which OS are compatible with TightVNC ?
- Can I take the remote control on a Vista computer ? (and higher OS)
- How do I install VNC server on Linux client machines?
- How do I install VNC server on Mac OS X client machines?
- I can't install TightVNC on two of my remote machines, why?
- How can I optimize the use of TightVNC?
- How can I make sure TightVNC is secure to use?
- Can I request for the remote user to authorize the connection ?
- How to send CTRL+ALT+DEL to a remote machine?
- How to troubleshoot TightVNC error messages ?
- How to troubleshoot "The WinVNC service couldn't be correctly installed on XXX" message ?
- How to troubleshoot "VNC Authentication Failed" message?
- How to troubleshoot "ReadExact : Socket error while reading" or "WriteExact : Socket error while writing" message ?
- How to troubleshoot "The VMRC connection could not be established because protocol version 3.6 or later is required" message ?
- How to troubleshoot "Failed to connect to server" message ?
- How to troubleshoot "This server does not have a valid password enabled" message ?
- How to troubleshoot "SESSION_HAS_VALID_POOL_ON_EXIT" message ?
- How to troubleshoot "Server is not configured properly" message?
- How to manage Kaspersky Anti-Virus interface via the TightVNC remote control?
- Active Directory Configuration
- Databases
- Configure and manage WMI properties
- Printer management
- How to troubleshoot the "Windows can't open Add Printer. Operation could not be completed" message?
- How to troubleshoot the "Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server" message?
- How to troubleshoot the "Double check the printer name and make sure that the printer is connected to the network" message?
- No answer to your question?