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FAQ: IDEAL Administration | IDEAL Alerter | IDEAL Remote | IDEAL Migration | IDEAL Dispatch | IDEAL Secure

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FAQ : IDEAL Migration

General License information Installing and upgrading How to manage Windows XP? How to manage Windows Vista?

How to manage Windows 7 or Windows 8? Network general errors Copy user account passwords between servers or stations Migration between domains

• General
  • How do I get in touch with Pointdev?
  • What are the situations in which IDEAL Migration can be used?
  • How and when can one reach your technical support team?
  • FTP access to the upgrades?
  • Can we print the online help?
  • Do we have to stop the servers to carry out migration?
  • Do servers and/or domains have to be connected together?
  • Can "French" servers be migrated using the English version of IDEAL Migration?
  • Where can I get a detailed explanation of the error codes?
  • Is your software compatible with Windows 2008 Server ?
  • Is your software compatible with 64 bits Operating Systems?
  • What port numbers does your software need?
• License information
  • How do I find out what license I need?
  • How do I apply my registration key?
  • I've just received my key. Do I have to download a new version?
  • How long are the licenses valid?
• Installing and upgrading
  • How do I update my current installation?
• How to manage Windows XP?
  • How to administrate a Windows XP station?
• How to manage Windows Vista?
  • How to administrate a Windows Vista station?
• How to manage Windows 7 or Windows 8?
  • How to administrate a Windows 7 / 8 station?
• Network general errors
  • How to troubleshoot the "System error 53 has occurred. The network path was not found" message ?
  • How to troubleshoot the "[1208] An extended error has occured" message ?
• Copy user account passwords between servers or stations
  • Can users keep their passwords?
  • What prerequisites need satisfying when migrating user passwords?
  • Migrating user passwords from and to Windows 2003 and XP
  • Migrating user passwords from and to Windows 2008, Vista and 7
• Migration between domains
  • Can I select what objects will be transferred?
  • Can the various migrated objects be saved in a database?
  • How do I avoid the "access denied" error message when installing agents?
  • How do I migrate printers?
  • Files and directories are not transferred when migrating
  • Group members are not transferred when migrating user groups
  • And what about personal files or folders with exclusive access?
  • What to do if IDEAL Migration uses 99% of CPU resources?
  • How to replace a Windows 2000 PDC server by a Windows 2003/2008?
  • How to manage the SIDHistory attribute?
  • How to enable/disable filtering for SIDHistory management?
  • I have a LSASS.EXE error during the password migration and the server restarts, why?
  • How to migrate from Windows NT4 to Windows 2000 or Windows 2003/2008 without using an additional server?
  • How to migrate from a standalone server to a member server?
• No answer to your question?
  • Contact the technical support
  • All the FAQ

 

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