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POINTDEV
Espace Reva
2 allée Josime MARTIN
13160 CHATEAURENARD
FRANCE
Tel: 33 4 32 62 71 34
Fax: 33 4 32 62 71 35
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FAQ: IDEAL Administration | IDEAL Alerter | IDEAL Remote | IDEAL Migration | IDEAL Dispatch | IDEAL Secure


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FAQ : IDEAL Secure

  • General
  • License information
  • Installing and upgrading
  • Network general errors
  • How to manage Windows XP?
  • How to manage Windows Vista?
  • How to manage Windows 7 or Windows 8?

  • General
    • How do I get in touch with Pointdev?
    • FTP access to the upgrades?
    • Many computers show a red cross: why?
    • How and when can one reach your technical support team?
    • Is your software compatible with Windows 2008 Server ?
    • Is your software compatible with 64 bits Operating Systems?
    • What port numbers does your software need?
  • License information
    • I've just received my key. Do I have to download a new version?
    • How long are the licenses valid?
    • How many licenses do I need?
  • Installing and upgrading
    • How do I update my current installation?
  • Network general errors
    • How to troubleshoot the "System error 53 has occurred. The network path was not found" message ?
    • How to troubleshoot the "[1208] An extended error has occured" message ?
  • How to manage Windows XP?
    • How to administrate a Windows XP station?
  • How to manage Windows Vista?
    • How to administrate a Windows Vista station?
  • How to manage Windows 7 or Windows 8?
    • How to administrate a Windows 7 / 8 station?
  • No answer to your question?
    • Contact the technical support
    • All the FAQ

 


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