Here're some general tips to verify for Windows 7 / 8 computers:
You must have administrative rights/privileges over your domains, workstations and servers of your network.
Read more: How to get administrative rights?
The "RemoteRegistry" service must be up and running on the remote computer.
Network discovery need to be activated. When Network Discovery is on, the Windows 7 / 8 computer can see other network computers / devices and become also visible to other network computers and to our software.
This is in Control Panel, Network and Sharing center, Advanced sharing settings
- File and Printer sharing :
File and printer sharing need to be activated on the Windows 7 / 8 computer.
This is in Control Panel, Network and Sharing center, Advanced sharing settings
Before administrate a Windows 7 / 8 station, we strongly recommend you first to DEACTIVATE "User Access Control" aka UAC.
This is in "Control Panel" ,"User Accounts" , "Turn User Accounts Control on off".
To take the remote control of Windows 7 / 8 computers with "TightVNC", you'll have to add an exception on the remote computer, into the Windows Firewall for the communication port used by the program (5900 by default) and/or for the program "\Windows\Pointdev\VNC\WinVNC.exe" (VNC Server service) if you use version 1.X of the remote control tool, or for the program "\Windows\Pointdev\VNC\tvnserver.exe" (tvncserver_Pointdev service) if you use version 2.X.
The point of creating an inboud rule on the TightVNC program is to not have to modify again this rule if you decide later to change the communication port used by TightVNC.
Control Panel -> System And security -> Windows Firewall -> Advanced Settings -> Inbound Rules -> New Rule ... -> Check "Program"
Example :
Last, check in the Network Settings if NetBIOS layer is enabled.
